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Educator faq updates

[DEVELOP] Release/2020-03-18

Release 3-18-2020

Update scratch-gui to the latest version 🚀

[Hotfix/Develop] Split project report flow into two steps

[Hotfix/Master] Split project report flow into two steps

Fix image links

Update scratch-gui to the latest version 🚀

[Develop] Release/2020 03 12

[Master] Release/2020 03 12

revert gui to previous version

Change the id of a message whose contents changed to not have html.

Fix contact-us mistakes

- take captcha off the helpform url
- use encodeUriComponent to make sure semicolons in the agent string don’t mess up the form parameters
- take the `$` end matcher off the route to allow for parameters to be passed
- fix forum links
- fix faq link `/faq` => `/info/faq`

[Master] hotfix/scratch desktop 3.9.0

[Develop] hotfix/scratch desktop 3.9.0

Merge develop into the release branch.

Update scratch-gui to the latest version 🚀

Greenkeeper/scratch gui 0.1.0 prerelease.20200310205953

Closes #3739

Add new Contact Us information page

* With Carl decided to put the sidebar back even with just one item. It’s still one we want to emphasize.
* made sure the freshdesk js file would not block loading the form (it doesn’t appear to be needed for the form, it’s probably mainly for the pop-up version)
* moved the query processing into a constructor (more idomatic react)
* expanded the form so it should not need to scroll - also noted that in incognito mode a captcha is shown, so created enough space for that to be visible.