Commit 981c480f authored by hal's avatar hal

Merge pull request #53 from halatmit/fix-troubleshooting

Added new blocks editor issue to troubleshooting page
parents 39bf0d9c b0091819
...@@ -139,6 +139,23 @@ ...@@ -139,6 +139,23 @@
</a> </a>
. .
</p> </p>
<b>
The Blocks Editor won't open: The application starts
downloading and then nothing happens.
</b>
<p>
To diagnose this, first verify that your computer can run the
Java configuration tests and that you can load and run the
Notepad test. If not, you'll need to check your Java and Java
Web Start configurations. If Notepad runs, but the
Blocks Editor won't open, then this is most likely the
result of a firewall or other blocking software that is
preventing the blocks editor from communicating with
the browser, so check for firewalls and browser
security blocking extensions. There have also been
reports of cases where this behavior has been caused by
misconfigured virus protection programs.
</p>
<b> <b>
I'm having various Java problems, and I'm running on Linux and OpenJDK. I'm having various Java problems, and I'm running on Linux and OpenJDK.
</b> </b>
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